This Privacy Policy explains how Smash, operated by Softon Ltd, collects, uses, and safeguards your personal information when you use our web platform. It applies fully to all players residing in the United Kingdom. By creating an account and using our services, you agree to the practices described here.

We are committed to handling your data responsibly and transparently. If you have questions about how your information is managed, you can reach us through our customer support channels at any time.

What We Collect and Why

When you register an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and financial regulations. During transaction processing, we also record details of your payment method and transaction history to maintain accurate account records and prevent fraud.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your data for the period required by our regulatory and legal obligations. Once that retention period has elapsed, your data is securely deleted or anonymised.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission and stored on secure servers with strictly controlled internal access. Only personnel who require access to your information in order to carry out their duties are permitted to view it.

We do not sell or rent your personal information to third parties. There are, however, limited and specific circumstances in which your data may be shared externally. These include passing necessary details to payment gateway providers so that your deposits and withdrawals can be processed, sharing information with identity verification services to satisfy our know-your-customer requirements, and disclosing data to regulatory authorities where we are legally obliged to do so. All third parties we work with are required to handle your data in a manner consistent with applicable data protection standards.

As a player based in the United Kingdom, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, and to request the removal of your account data where this is permissible under law. To exercise any of these rights, please contact us through our support channels. We will respond to your request within a reasonable timeframe and in accordance with our obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When material changes are made, we will notify you by posting a notice on our web platform or by sending a communication to the email address associated with your account. We encourage you to review this page periodically so that you remain informed about how we protect your information.